You can register through the website www.rideonpamplona.com (option "Register") or by downloading the Ride On ES app (option "Create an account").
Remember that you will need to validate your account through the email we will send you and your phone number (with the validation code we will send you by SMS) to complete the activation process.
Once this is done, you will need to log in and purchase a user plan. After selecting the plan, you will have to choose how you prefer to open the trip: with a virtual card or a physical card. Note that this does not refer to payment or bank cards, but to how you want to open trips.
Virtual card (recommended option):
- This option will allow you to open trips from the app itself.
- When opening trips with the virtual card you will need to have Bluetooth and the location of your device connected. Remember to accept the app's permissions.
- It will allow you to open trips without the need of your mobile phone.
- If you select this option, you can obtain it by visiting our office located at Rincón de la Aduana 14 (Monday to Saturday from 09:00 to 14:00).
The next step would be to confirm the amount you want to top up your wallet and, finally, you will need to add a payment method. Please note that you will need to authorise the payment via your bank's app. Once the payment has been authorised, return to Ride On and the payment will be executed.
Reminder: our system does not allow you to have a virtual and a physical card at the same time. In addition, neither of the two modes allows you to open more than one trip at the same time.