Our maintenance team checks the system regularly to ensure that all e-bikes and docks are in optimal condition for use. In addition to corrective maintenance, we do preventive maintenance in order to ensure that the fleet is always in perfect condition.
Although we carry out regular maintenance work, please let us know if you detect any problems or damage. You can do this through the 'Report A Problem' tool in the Ride On ES app or through our website www.rideonpamplona.com.
We will solve it as soon as possible.